We all know that computers and computer equipment can be expensive,often the most expensive investment in the office. In the current climate, business owners are more inclined to put off updating their technology, is this a good idea, here are some reasons why it is not:

Old technology is slow technology

There is a big difference between a single workstation in a home office environment and a corporate network that links several computers together and shares folders, printers or software/databases.

You may be used to terms such as router or broadband but what about ports or bandwidth, what difference does it make to you and what do you need to know to be able to communicate your needs with someone more technically minded?

We have compiled a comprehensive list of essential terms used in everyday computing in alphabetical order and searchable by initial letter.

Now whenever you hear something that seems unfamiliar, all you have to do is look it up here.

The traditional 'IT Support' process follows a very reactive process:

1) The user discovers a problem

2) The user attempts to fix the problem

3) The user calls the IT support company

We have been supporting both Mac and PC users for many years. Mac has always been the less popular option but many PC users have recently been more exposed to the Apple range of products because of the popularity of the Iphone or Itouch technologies. PC has always been more popular amongst business users in general but in January of 2009 Mac users topped 10% for the first time. Windows still has 88.7% of the market but why would a user consider changing?