Technology management is different to IT support.

IT support is fixing your broken printer, usually from a remote location and by a technician that doesn't know or care what your business does or requires.

Technology management is next generation IT support, this not only includes 24/7 proactive monitoring and resolution of problems, but also considers the much wider requirements of a modern business and provides options for those requirements. Our services include the following:

• 24/7 total monitoring of server, PCs and network using our automatic alerting system

• Remote resolution of problems (sometimes without the user realising) and a technician on- site if necessary at no additional cost (we are located in Whitfield Street in the West End, parallel to Tottenham Court Road)

• Optimisation of your current technology, regular checks and updates

• Planning of your network infrastructure, cabling, provision of hardware and installation of software.

• A closer relationship with you and your business, we have 3 MBA qualified personnel to help determine where you are now, where you want to be and how technology can help you get there

• Straightforward, packaged products and services that a business requires (such as e-mail, internet, security, backup etc), constantly researched and managed by us, knowledge and experience that we pass on to you because you are our client.

• Expertise in more business orientated products and services such as CRM (Customer relationship management), Sage (accounting software), e-mail campaign software and the provision of data for those campaigns. We provide analysis and recommendations, we build and implement and then train and provide user guides.

• In-house development team. We can build anything from a useful add-on for Word or Excel (a very popular service) to a web-site with database, secure e-commerce page and contact management system, content changed using CMS and optimised for SEO and Google Analytics.

We have a variety of support options from ad hoc to full service level agreement and our prices are very competitive with flexible terms.

It's not just about fixing computers…