Business information systems would not be complete without some form of sales based data storage, retrieval, manipulation and intelligence.

Customer Relationship Management software allows a sales department to do more than add notes about a prospect to a database. CRM allows you to:

• Manage existing relationships with clients, allowing you to identify more products to sell them
• Categorise prospects from stone cold to hot and target the more likely conversions
• Execute and monitor telesales, mail-outs and e-mail campaigns and determine the more successful methods
• Report on your entire sales process and make improvements

We have over 10 years experience in the provision of data, database implementation and CRM. Our CRM packages always include following:

• Full technical and business team (including MBA) with over 10 years technical and business experience
• Analysis to determine how to ensure CRM can benefit the business
• Communication with stakeholders to create the most appropriate solution
• Network analysis to determine necessary changes (if any) to implement CRM solution
• Full installation
• Training and custom user guide
• Support and upgrades

We offer a full implementation service from conception to execution and will ensure project managment and support throughout the entire process and post installation continuous improvement.